Our Users' Community is Open at GetSatisfaction

January 7th, 2009

We take customer service very seriously. It is something we believe in. We are not a big company with a support help desk, that is true. However, that also means you will get the service from people who care. People who know the product like the back of their hand.

As part of this effort, we decided to host our users' forum at GetSatisfaction. It provides everything you want from a forum and a lot more. Here's a few key features which are unique to GetSatisfaction:

  • It has a great search capabilities. You start typing your question and it immediately suggests answers.
  • You can categorize your post: question, idea, problem or just praise.
  • If supports multiple products and tags. It is very intuitive and easy to filter the forum and see only the interesting bit
  • It provides a cool feedback widget which appears at the edge of this page and enables painless feedback posting. We will incorporate feedback capabilities in nWire as well.

We invite you all to join the discussions at GetSatisfaction.

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