How May We Serve You?

Customer service is a top priority at nWire. Being a small company enables us to provide a personal and caring support. We do our best to solve any issue and answer all questions in a timely manner. We thrive on users' feedback and we will be happy to have yours, too.

Available Resources

We provide a growing number of resources on our site including: frequently asked questions (FAQ), Knowledge Base and release notes.

Join the Conversation

We maintain an active users' forum at forum.nwiresoftware.com. We invite you to join us: share your ideas, ask questions or just tell us why you are happy (or unhappy) with nWire.

Contact Us Directly

Send an Email to support [at] nwiresoftware.com. If you have a short question or comment, you can also send us a tweet to @nwire.

Reporting Bugs

When sending us a bug report, please include the following details:

• Details of the problem - steps to reproduce the problem and what was the expected behavior
• Operating system version
• Eclipse™ configuration details - in Eclipse, under About Eclipse → Configuration Details. Please copy the report, save it to a file and attach to your email.
• A screenshot capture showing the problem
• Error messages which you may be getting - in Eclipse, using the Error Log view.